For This Assignment, The Author Interviewed An Elderly

For this assignment, the author interviewed an elderly woman who is roughly in her early eighties. Discussion occurred over the phone as Irene lives a relatively far distance from Denver, CO. The first conversation went over well and she was very open to discussing her life further. The author became confident enough to ask more personal questions later in the conversation. The elderly woman agreed to a second interview to continue patient education which will be discussed in detail. For this paper, the individual will be referred to as Irene, so that her privacy is protected. This paper acts as an organizational tool to detail the process and considerations taken, including therapeutic communication skills, to provide Irene with a†¦show more content†¦Irene also replied that aging meant you had a chance to live out your life, something her parents could not do. Therefore, she feels blessed; however, this does not mean she is not afraid of the disabilities or loss of freedom that can come with aging. Therapeutic Communication Techniques Therapeutic communication techniques were used in obtaining information from Irene during the interview. A technique used was asking open-ended questions before proceeding with more specific ones. Questions encouraged Irene to discuss details on her own terms without being limited to one-worded responses (Taylor, Lillis Lynn, 2015). By starting with general open-ended questions, the author gained an understanding of Irene’s current level of consciousness while building a relationship between the two parties (Weber Farrell, 2016). A second skill used was restating information given to the author by Irene. By repeating information, the author was listening intently and understood what was said; therefore, the author shows that they are invested in speaking with Irene (Knapp, 2014). Restating the response also allowed Irene to continue her answer, for example when Irene stated â€Å"I can’t sleep. I stay awake all night† the au thor restated the response to which Irene explained further. This is beneficial as more information canShow MoreRelatedComplementary And Alternative Methods Of A Family Member And Compile A Case File1138 Words   |  5 Pagesphysical, a mental, an emotional and a spiritual. 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